Major Medical Coverage
Mobile Benefits Portal
Access Mobile Benefit Information 24/7/365
PBA’s member benefits portal website offers you a robust suite of mobile tools with which you can manage your benefits. With the mobile benefits portal you can:
■ View your virtual ID card
■ Download electronic EOBs
■ Access a link to the provider search page for your plan
■ View current coverage and enrollment information
■ Download your plan document, SBC, and benefit forms
■ Get answers with FAQs or communicate securely with PBA customer service
Access the Mobile Benefit Portal - New Users
To access your benefit information, you must create on online member account by following the steps below:
Go to www.pbaclaims.com and click “Secure Login” then click “Employee”.
Click “Create a new account” to start the account setup process.
Check the box “Accept” if you agree to the terms and conditions then click “next”.
Enter the employee Social Security Number (SSN) and employee date of birth then click “Next”.
Enter your email, which will be your username, create your password, and set up your security questions and answers then click “Next”.
Verify your information then click “Finish”
Facts You Need to Know!
This is NOT a fully-insured CIGNA plan
This is a self-insured medical plan that rents the CIGNA network
When you go to a doctor or provider, tell them you are on a self-insured plan when you present your insurance card
Show your provider your card and tell them to call PBA (listed on your card) for eligibility and benefits
Call PBA Chicago for any claims or status questions at (800) 435-5694 www.pbaclaims.com
All employees should have an online member account at pbaclaims.com. On this website, you can check claims status, eligibility, access Teladoc, and more.
SUMMARY OF BENEFITS
Click the .pdf file below for summary of Benefits and Coverage
Benefits
